Privacy policy

Last updated: August 25, 2026

This Privacy Policy explains how Avelia collects, uses, stores, and protects information when you visit or make a purchase through our online store.

1. Information We Collect

When you visit or use our store, we may collect:

  • Your name.
  • Billing and shipping address.
  • Email address.
  • Telephone number, where provided.
  • Payment and transaction information.
  • Order history.
  • Information you provide when contacting customer support.
  • Device and browser information.
  • IP address and general website usage information.
  • Information collected through cookies and similar technologies.

We collect information that is reasonably necessary to operate our store, process orders, and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Send order confirmations and updates.
  • Provide customer support.
  • Respond to inquiries.
  • Improve our website, products, and services.
  • Detect and prevent fraud or unauthorized activity.
  • Comply with applicable legal obligations.
  • Send promotional communications where permitted by applicable law.

3. Cookies and Tracking Technologies

Avelia may use cookies, pixels, analytics tools, and similar technologies to improve website functionality and understand how visitors use our website.

These technologies may be used to:

  • Remember preferences.
  • Maintain shopping cart functionality.
  • Analyze website traffic.
  • Measure advertising performance.
  • Improve website functionality.
  • Support relevant marketing and advertising activities.

You may control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

4. Payment Information

Payments may be processed through third-party payment providers.

Avelia does not necessarily store complete payment card information on its own systems. Payment providers process payment information according to their own privacy policies and security practices.

5. Sharing Information With Third Parties

We may share personal information with trusted service providers when necessary to operate our business, including:

  • Payment processors.
  • Shipping and fulfillment providers.
  • E-commerce and website service providers.
  • Analytics providers.
  • Marketing and advertising providers.
  • Customer support services.
  • Fraud prevention and security providers.
  • Government authorities when required by law.

We do not sell your personal information as part of our ordinary business operations.

6. Data Security

Avelia uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Object to or restrict certain processing activities.
  • Withdraw consent where applicable.
  • Request a copy of certain personal information.

To exercise applicable privacy rights, contact aveliastore1@outlook.com.

We may need to verify your identity before processing certain requests.

9. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services in their jurisdiction.

Avelia does not knowingly collect personal information from children for purposes prohibited by applicable law.

10. Changes to This Privacy Policy

Avelia may update this Privacy Policy from time to time to reflect changes to our business practices, services, or legal requirements.

Any updated version will be posted on this page with a revised "Last updated" date.

11. Contact Us

For privacy-related questions or requests, please contact:

Avelia
Email: aveliastore1@outlook.com